Frequently Asked Questions

GENERAL

We offer a Discovery Set as well as individual Discovery Units which allow you to try our personal fragrances. You can purchase those here.

We sure do. Shipping costs apply. However, room sprays cannot be shipped via air because they contain alcohol.

Depending on location it can take anywhere between 1 to 4 weeks.

Upon shipping, you will be emailed tracking information. Processing and shipping can take up to 5 business days.

Packages get lost sometimes. Simply email us at hello@alfredlane.comwith your order number and we'll take care of you.

We would love to have you as a retail partner. Email us at wholesale@alfredlane.com.

Yes! We do tours and retail by appointment. Please email hello@alfredlane.com to schedule a tour.

Nope. We are committed to using high-quality ingredients and none of the unnecessary chemicals.

Everyone's skin is different. It's impossible for us (or anyone) to guarantee that you will not have an allergic reaction. We also cannot claim that our solid colognes are hypoallergenic. Please use with care if you are sensitive to cosmetic products.

Absolutely not. 

SOLID COLOGNE

Solid cologne is a type of fragrance that comes in a wax-like substance instead of a liquid. It is applied to the skin by rubbing a small amount onto the pulse points.

Solid cologne has a wax-like consistency that makes it easy to apply and is more portable. It's more convenient than liquid cologne when it comes to travel.

Solid cologne is portable, easy to apply, and is multipurpose. It is also less likely to cause skin irritation than liquid cologne.

To apply solid cologne, rub a small amount onto your pulse points, such as your wrists, neck, and chest.

Solid cologne tends to last anywhere between 4-7 hours depending on how much is applied.

Yes, our fragrances are universal.

Yes, solid cologne can be carried on in your luggage and does not count towards your liquid allowance. 

Solid colognes should be stored in a cool, dry place away from direct sunlight. It should also be kept in its original container to prevent it from drying out.

Solid cologne is generally safe to use, but it is important to test it on a small patch of skin before applying it to a larger area. If you experience any irritation, discontinue use.

Yes, you can layer solid cologne with other scents or even our roll-on colognes to create a unique scent. It is best to use scents that are complementary or have similar notes.

ROLL-ON COLOGNE

Roll-on cologne is a type of fragrance that comes in a liquid form in a small bottle with a rollerball applicator. It is applied to the skin by rolling the ball onto the pulse points.

It's a highly concentrated cologne. Our roll-on colognes don't contain alcohol and are oil-based which remain on the skin longer.

Our roll-on colognes are portable, easy to apply, and last all day.

To apply roll-on cologne, roll the ball onto your pulse points, such as your wrists, neck, and chest.

Solid cologne tends to last anywhere between 4-7 hours depending on how much is applied.

Our roll-on colognes come in a 1 oz. bottle so while they count toward your liquid allowance, its size makes it very portable and practical for travel.

Roll-on cologne should be stored in a cool, dry place away from direct sunlight.

Incense Cones

Our incense cones are a scented type of incense made out of wood resin that produce a fragrant smoke when lit.

To burn incense cones, place the cone on a heat-resistant surface, such as a ceramic dish, incense burner or the tin can lid. Light the tip of the cone until it starts to smolder. Finally, blow out the flame and enjoy the beautiful scent.

Burning incense cones can help quickly create a relaxing atmosphere, clear unpleasant odors, and reset the mood.

Incense cones can burn for up to 30 minutes.

Yes, you can burn incense cones indoors, but it is important to make sure the area is well-ventilated to prevent smoke from accumulating.

Also important to keep away from animals and children to prevent burns.

Incense cones should be stored in a cool, dry place away from direct sunlight and moisture. They should be kept in their container to prevent them from drying out.

SOY WAX CANDLES

Soy wax candles are candles made from soy wax, a natural wax derived from soybean oil. They are a popular alternative to traditional paraffin wax candles.

Soy wax candles are eco-friendly, renewable, and biodegradable. They also burn longer and cleaner than paraffin wax candles.

To care for soy wax candles, keep the wick trimmed to ¼ inch and burn the candle for at least two hours on the first burn to create a full melt pool. Avoid burning the candle for more than four hours at a time, and keep it away from drafts and flammable objects.

Our paint can candles burn for up to 50 hours. The travel candles burn for up to 20 hours.

Soy wax candles are generally safe for pets, but it is important to keep an eye on your pets when burning candles to prevent accidental burns or fires.

Incense cones should be stored in a cool, dry place away from direct sunlight and moisture. They should be kept in their container to prevent them from drying out.

ROOM + LINEN SPRAYS

To use a room spray, simply spray it into the air in the room you want to freshen up. You can also apply on linens, throw pillows, duvets, etc. for a pop of scented awesomeness.

Our room + linen sprays can quickly and easily freshen up a room, eliminate unpleasant odors, and create a pleasant atmosphere.

Our room + linen sprays can last for a few hours in the air and all day on fabric, depending on the size of the room, fabric and how much is applied.

Room sprays should be stored in a cool, dry place away from direct sunlight and heat.


FRAGRANCE REED DIFFUSERS

Reed diffusers are a type of home fragrance product that use reed sticks to absorb and diffuse fragrance oils. They are a popular alternative to candles and room sprays.

Reed diffusers work by placing reed sticks into the bottle of fragrance. The reeds absorb the oil and diffuse the scent into the air.

Our fragrance reed diffusers provide a constant, long-lasting fragrance without the need for heat or electricity. They are also safer alternative to candles because they do not produce a flame.

The fragrance reed diffusers can last for up to 3-4 months.

Yes, you can adjust the strength of the fragrance by adding or removing reeds from the bottle. The more reeds you use, the stronger the scent will be.

To care for your reed diffuser, flip the reeds regularly to refresh the fragrance.

ALFRED LANE X LUCKY GOAT COFFEE

We love coffee. On a trip to Tallahassee, we tried Lucky Goat Coffee and reached out about working together. Alfred Lane now partners with Lucky Goat Coffee, an awesome Florida coffee company, and are doing a collab featuring 3 coffees with flavors reminiscent of places where founder Rafael Hernandez has lived: Chicago, Savannah and Miami. We later released unflavored coffees in bold and light roast.

To make coffee, we recommend heating water to 205 degrees, grind whole beans for your preferred method of brewing, measure 2 tbsp per 5-6oz of water and prepare coffee to your liking. Enjoy hot or iced!

To store small-batch, locally roasted whole bean coffee, keep it in an airtight container away from light, heat, and moisture. Avoid storing it in the refrigerator or freezer.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.